Sketchnotes: Visual Problem-solving with Dan Roam

This is a guest post from entrepreneur and blogger Sacha Chua. Read more from her at

Dan Roam (Back of the Napkin; Blah, Blah, Blah) was in Toronto yesterday to give a talk on visual problem-solving at the Rotman School of Management. I like to think that I was cool and composed during the post-talk book-signing, but really, the only reason I didn’t get a picture with him was because I was too busy trying to not hyperventilate about the fact that he recognized me from Twitter and said he liked my work. =)

I did ask him to sign this sketchnote, though. 20121204 Visual Problem-solving - Dan Roam

“Whoever best describes the problem is the most likely to fix it.” That reminds me of SPI 046: Building a Lucrative Business with No Ideas, No Expertise & No Money with Dane Maxwell, a Smart Passive Income podcast that dove deeper into defining problems and building businesses around them. Nugget from that one: “If you can define the problem better than your target customer, then they will assume you have the solution.”